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<a class="WebWorks_Breadcrumb_Link" href="Trbleshoot.11.1.html#1247799">Troubleshooting</a> &gt; Error and Notification Messages</div>
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<div class="Heading3-CS"><a name="1037915">0038 SO-DIMM not detected</a></div>
<div class="Heading4"><a name="1143974">Event Type</a></div>
<div class="BodyAfterHead"><a name="1143975">Error</a></div>
<div class="Heading4"><a name="1143976">Cause</a></div>
<div class="Body"><a name="1074937">The 3ware 9500S RAID controller is inoperable due to missing SO-DIMM </a>memory.</div>
<div class="Body"><span class="UI-Element"><a name="1149247">Note:</a></span> This message only applies to the 3ware 9500S controller, which has removable memory. Other 3ware controller models do not have memory that can be removed.</div>
<div class="Heading4"><a name="1144508">Action</a></div>
<div class="Body"><a name="1144509">Install a compatible SO-DIMM on the controller.</a></div>
<div class="Heading4"><a name="1144499">See Also</a></div>
<div class="Body"><a name="1441115">For a list of SODIMMs compatible with the 9500S, search the LSI </a>KnowledgeBase for keyword 11748 at<span class="link"> </span><span class="link"><a href="http://kb.lsi.com" target="_blank">http://kb.lsi.com</a></span></div>
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