3dm2/help/en/Enclosure_Management.9.11.html

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<a class="WebWorks_Breadcrumb_Link" href="Enclosure_Management.9.1.html#1461366">Enclosure Management</a> &gt; Downloading an Enclosure Diagnostic Log</div>
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<div class="Heading1"><a name="1461366">Downloading an Enclosure Diagnostic Log</a></div>
<div class="Body"><a name="1441095">The enclosure diagnostic log may be requested by 3ware Customer Support to </a>help troubleshoot problems on your controller. You can download this diagnostic log from the Enclosure Details page.</div>
<div class="ToDo"><a name="1441096">To download the diagnostic log</a></div>
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<div class="NumberedFirst_inner"><a name="1441097">In 3DM2, choose </a><span class="UI-Element">Monitor &gt;&gt; Enclosure Summary </span>from the menu bar.</div>
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<div class="Numbered_inner"><a name="1441098">Make sure the correct controller is displayed in the </a><span class="UI-Element">Select Controller</span> field in the menu bar.</div>
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<div class="Numbered_inner"><a name="1441099">On the Enclosure Summary page, click the </a><span class="UI-Element">ID </span>link of the desired enclosure.</div>
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<div class="Indent"><a name="1441100">The Enclosure Details page for the selected controller appears.</a></div>
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<div class="Numbered_inner"><a name="1441101">Click on the </a><span class="UI-Element">Diagnostic Text</span> link.</div>
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<div class="Numbered_inner"><a name="1441102">When the Save or Open dialog box appears, navigate to where you want </a>to save the log and click <span class="UI-Element">OK</span>.</div>
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<div class="Body"><a name="1104265">&nbsp;</a></div>
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<dl>
<dt>Related Topics</dt>
<dd>
<div class="RelatedTopic"><a href="Enclosure_Management.9.2.html#1438549" name="1490988">Viewing a List of Enclosures</a></div>
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<div class="RelatedTopic"><a href="Enclosure_Management.9.3.html#1445299" name="1490992">Checking Enclosure Component Status</a></div>
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<div class="RelatedTopic"><a href="Enclosure_Management.9.9.html#1461379" name="1490996">Working with Enclosure Alarms</a></div>
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<div class="RelatedTopic"><a href="Enclosure_Management.9.8.html#1440347" name="1491000">Locating a Specific Enclosure Component</a></div>
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